Sometimes we take a lot of things for granted, like the meaning of words. We think that everybody knows what one word means, but to our surprise, it is not always like that. Each of us could have a different meaning for the same word, which could lead to misunderstandings.
Think of the word “house”. What’s the picture in your head? Do you imagine a one-floor or a two-floor building? Does it have a garden and a fence? What’s the color on the outside? Each one of us creates a very different image inside our heads. Each one of us gives a different meaning to it.
Another thing that happens is that we all think we know the meaning of a word. We believe we do, but when we look for it in the dictionary we find discrepancies; most of the time it’s about slight variations, but sometimes we find that words mean something completely different from what we thought.
This phenomenon becomes very relevant when you’re writing a book, an article for a newspaper, or an ad. Are you sure that everybody will understand whatever it is that you are trying to say? Will the picture inside their heads be the one that you want it to be?
That’s why you have to do your research. Make sure that you know what you’re saying and that everybody will understand the same thing. Some companies do this for big corporations, but since we don’t have that kind of budget, we’ll have to do it ourselves.
Ask your friends, your neighbors, or anybody around you that you can get to read your ad and that might help you make sure that your message is very clear and understandable to anybody who reads it. Of course, you will make some interesting findings if you do this.
What do we do then? You can’t get inside people’s heads and change the way they think or what they understand, but you can change other things. Choose another wording, use a synonym, or add another word that makes it even more clear. Control what you can control.
I know about a campaign that fell apart after the agency discovered that they were using a word that people didn’t understand. And it wasn’t the case of a little-known word with a strange meaning, it was just that people understood different things. The word was “tolerance”.
Words are concepts, and each one of us has a unique concept for them. That’s why dictionaries were invented, so we could all agree on the meaning of words. Sometimes we need to use images, font faces, colors, sizes, and layouts to make our message clear. But we will talk about this some other time.
Old Dog Digital 